I wonder how many people still harbour a hatred of Telstra that dates back to its Telecom days. I can never forget how Telecom screwed us for everything.
it is because the culture hasn't changed. There is a theory around the '5 monkey's experiment' that I reckon suits Telstra. Their customer service, whether face to face, phone or online is abysmal
When I read people complaining about issues with NBN, when I push them for who their internet provider is, it is ALWAYS Telstra. I explain to people that the NBN is just optic fibre and wire (yes a lot of technical stuff in the background). I tell them to change providers, and when they do, they can't believe the difference. I don't understand why people tolerate Telstra
I've been a Telstra internet customer since the dial up days & rarely have had a problem.
The only issues in 20 years were
1. Lightning strike destroyed modem ... Replaced promptly without charge.
2. Introduction of the bloody NBN reduced my 'Fast Broadband' speed from 115Mbs to 50Mbps download at almost the same cost. I would have much rather stayed with my Telstra fast broadband delivered on the old pay TV co-axial cable.
Buzz Lightbulb said
03:07 PM Mar 4, 2021
dorian wrote:
I wonder how many people still harbour a hatred of Telstra that dates back to its Telecom days. I can never forget how Telecom screwed us for everything.
I don't like Telstra because one of their two employees stole my Gortex raincoat ($380 worth). Telstra said I needed proof. The police said that I had to identify which one of the two took my coat CJD the insurance company wouldn't pay up because I'd invited the culprit into my home. I haven't used Telstra since.
Buzz Lightbulb said
03:12 PM Mar 4, 2021
Trevor 57 wrote:
When I read people complaining about issues with NBN, when I push them for who their internet provider is, it is ALWAYS Telstra. I explain to people that the NBN is just optic fibre and wire (yes a lot of technical stuff in the background). I tell them to change providers, and when they do, they can't believe the difference. I don't understand why people tolerate Telstra
We've been with Iinet for years. Everything was fine until they switched to the NBN. Now the connection drops out regularly, we no longer have VoIP and the connections seem slower.
Bobdown said
03:47 PM Mar 4, 2021
Buzz Lightbulb wrote:
dorian wrote:
I wonder how many people still harbour a hatred of Telstra that dates back to its Telecom days. I can never forget how Telecom screwed us for everything.
I don't like Telstra because one of their two employees stole my Gortex raincoat ($380 worth). Telstra said I needed proof. The police said that I had to identify which one of the two took my coat CJD the insurance company wouldn't pay up because I'd invited the culprit into my home. I haven't used Telstra since.
There is only one network to use, either direct or through a contract supplier, that is Telstra.
Optus, Vodafone, Iinet or anyone else is below economy class outside of the major cities.
I used to work for Telecom in the old days, and the linesmen then built the network around Australia and were proud of their work, but we never worked in the rain Buzz.
Cheers Bob
mixo said
03:55 PM Mar 4, 2021
We have had vodaphone, boost and aldi...
Voda is useless outside major cities.Never again when travelling.
Aldi is good , but there are parts of Australia with no coverage.
Boost, we had coverage all the way from melbourne to cape york..
I hear optus is really good in Outback SA.Well boost did not work on the Oodnadatta track as friends Optus did.
mixo
Cupie said
10:14 PM Mar 4, 2021
I haven't yet taken the time to check it out but I heard that Optus was putting in towers in some areas where the Telstra network was lacking.
If we were to undertake another trip into the less travelled areas I would have a good look at the current coverage maps with a view to getting an Optus SIM card for our second smart phone. Or maybe not!
DavidC said
04:19 AM Mar 5, 2021
If you're traveling to regional and remote areas, Telstra is the only company that will guarantee reception. I've been in areas, like Hull Heads, sitting under the awning surfing the web on my iPad, and I've had a guy come up to me asking how on earth was I getting signal, and found out he was with Optus, and couldn't even get one bar.
I've had the same thing happen in Daly Waters, but that woman was with Vodafone, she couldn't get a signal, but I could.
Telstra owns all the infrastructure, and rents it out to other companies as they see fit.
Telstras most popular plan is $40 per month, and you get 20gig of data, unused data gets rolled over to the next month. I have 200gig saved up for future use. They also have $30 plans.
Telstra all the way
mixo said
08:18 AM Mar 5, 2021
if you plan been remote and I mean staying weeks off the beaten track then you need a sat phone...
Even with Vodaphone, we were 1 week without reception in the outback SA, it was not unnerving, we quite enjoyed the peace and quiet.
each to their own..
mixo
Rob Driver said
08:49 AM Mar 5, 2021
When we had our transport business my wife Angie changed us all onto Boost from Telstra.
I went with the change kicking and screaming but by doing this she cut our phone costs virtually in half.
At the time I believed that we would not have service but it was soon proved by our drivers and by me that we suffered no loss whatsoever with service between the two,
I think today that Telstra offer 5g as opposed to Boost not doing so.
This doesnt worry us because we are never in a capital city where the 5g signal currently is.
Mixo gives good advice if you need to operate in remote areas and consider you need a phone service
Regards
Rob
oldbloke said
10:02 AM Mar 5, 2021
oldbloke wrote:
I have tried Aldi and boost and I'm now on a Telstra prepaid $30 for 8 GB. Not a lot but i get by. Although Aldi and boost good and provide a lot of download consistently I found that once you get out of town you are low priority and Telstra users get the highest priority. I used to often find on boost or Aldi that it would drop out but on Telstra it is far more reliable.
I'm currently sitting in the spot I have never got internet using aldi or boost, but on telstra its a ok.
Aldi and Boost are great value. But like I said above for some reason since moving to Telstra in a few locations i frequent I get improved internet and voice service, or service that was previously not available. 98% of the time boost or Aldi would be fine.
The other thing to remember is the mobiles vary in performance.
Cupie said
10:05 AM Mar 5, 2021
oldbloke wrote:
oldbloke wrote:
I have tried Aldi and boost and I'm now on a Telstra prepaid $30 for 8 GB. Not a lot but i get by. Although Aldi and boost good and provide a lot of download consistently I found that once you get out of town you are low priority and Telstra users get the highest priority. I used to often find on boost or Aldi that it would drop out but on Telstra it is far more reliable.
I'm currently sitting in the spot I have never got internet using aldi or boost, but on telstra its a ok.
Aldi and Boost are great value. But like I said above for some reason since moving to Telstra in a few locations i frequent I get improved internet and voice service, or service that was previously not available. 98% of the time boost or Aldi would be fine.
The other thing to remember is the mobiles vary in performance.
"mobiles vary in performance" .... a key factor that many do not consider - especially a factor in older models of iPhones etc.
oldbloke said
10:11 AM Mar 5, 2021
Yep, strangely my wifes 4 year old samsung consistently out performs my very new dearer samsung. Very frustrating at times.
Dougwe said
11:59 AM Mar 5, 2021
G'day OB. I had to read that a second time mate. I thought you said your wife out performs you
Good to chat the other day too.
Whenarewethere said
01:06 PM Mar 5, 2021
The silent mode must be good, the phone that is!
oldbloke said
02:09 PM Mar 6, 2021
Dougwe wrote:
G'day OB. I had to read that a second time mate. I thought you said your wife out performs you
Good to chat the other day too.
Lol. I wish.
Certainly out performs me at buying. Lol
DavidC said
04:29 AM Mar 7, 2021
The key word there is SOME of the backend equipment, (towers?)
-- Edited by DavidC on Sunday 7th of March 2021 04:39:44 AM
DavidC said
04:37 AM Mar 7, 2021
Oldbloke wrote:
Correct telstra answers and bank account indicates telstra gets paid.
Qantas 1st class.
Jetstar 2nd class.
Telstra 1st class
Boost 2nd class.
Aldi 3rd class
Its all about signal strength and who gets priority at busy times.
If you pay less you get less.
I agree 100%
Why save $5 and have to drive to the top of a hill, or drive to another area to get a signal? (or be in a life threatening situation, and you're unable to reach out for help). Your welfare is worth more than $5 or $10. It's something I won't skimp on. Especially if you're traveling.
I've seen that happen a few times with people who have plans with other companies. I was in McKinlay, of all places, getting 5 bars, and a Vodafone user was out of service, (and other locations),which I've mentioned in a previous post to this thread.
When I'm on the road with the van and camp for the night, I use my phone as a personal Hotspot, and connect my tablet and laptop to it, and watch Netflix without lagging or interruption, Telstra 4G data transmission is lightning fast. That's another thing to consider as well. There's more to this than just making phone calls.
Telstra Prepaid Complete Plans
-- Edited by DavidC on Sunday 7th of March 2021 05:48:19 AM
laurieoz said
09:35 AM Mar 7, 2021
Looks like Telstra has changed there plan
We are on Telstra Prepaid Max
20 GB data (roll over up to 200 gb
$40 good for 35 days
Unlimited free international calls to certain countries
Free unlimited national calls
(I can not find this plan on the internet now )
Laurie
Whenarewethere said
10:30 AM Mar 7, 2021
Some of the "monthly" prepay are only 28 days. In effect a $40.00 prepay is actually about $43.33 as 28 x 13 = 364 days.
Effectively $40 x 13 = $520 / 12 months = $43.33 per month.
I've been a Telstra internet customer since the dial up days & rarely have had a problem.
The only issues in 20 years were
1. Lightning strike destroyed modem ... Replaced promptly without charge.
2. Introduction of the bloody NBN reduced my 'Fast Broadband' speed from 115Mbs to 50Mbps download at almost the same cost. I would have much rather stayed with my Telstra fast broadband delivered on the old pay TV co-axial cable.
I don't like Telstra because one of their two employees stole my Gortex raincoat ($380 worth). Telstra said I needed proof. The police said that I had to identify which one of the two took my coat CJD the insurance company wouldn't pay up because I'd invited the culprit into my home. I haven't used Telstra since.
We've been with Iinet for years. Everything was fine until they switched to the NBN. Now the connection drops out regularly, we no longer have VoIP and the connections seem slower.
There is only one network to use, either direct or through a contract supplier, that is Telstra.
Optus, Vodafone, Iinet or anyone else is below economy class outside of the major cities.
I used to work for Telecom in the old days, and the linesmen then built the network around Australia and were proud of their work, but we never worked in the rain Buzz.
Cheers Bob
Voda is useless outside major cities.Never again when travelling.
Aldi is good , but there are parts of Australia with no coverage.
Boost, we had coverage all the way from melbourne to cape york..
I hear optus is really good in Outback SA.Well boost did not work on the Oodnadatta track as friends Optus did.
mixo
I haven't yet taken the time to check it out but I heard that Optus was putting in towers in some areas where the Telstra network was lacking.
If we were to undertake another trip into the less travelled areas I would have a good look at the current coverage maps with a view to getting an Optus SIM card for our second smart phone. Or maybe not!
I've had the same thing happen in Daly Waters, but that woman was with Vodafone, she couldn't get a signal, but I could.
Telstra owns all the infrastructure, and rents it out to other companies as they see fit.
Telstras most popular plan is $40 per month, and you get 20gig of data, unused data gets rolled over to the next month. I have 200gig saved up for future use. They also have $30 plans.
Telstra all the way
Even with Vodaphone, we were 1 week without reception in the outback SA, it was not unnerving, we quite enjoyed the peace and quiet.
each to their own..
mixo
I went with the change kicking and screaming but by doing this she cut our phone costs virtually in half.
At the time I believed that we would not have service but it was soon proved by our drivers and by me that we suffered no loss whatsoever with service between the two,
I think today that Telstra offer 5g as opposed to Boost not doing so.
This doesnt worry us because we are never in a capital city where the 5g signal currently is.
Mixo gives good advice if you need to operate in remote areas and consider you need a phone service
Regards
Rob
Aldi and Boost are great value. But like I said above for some reason since moving to Telstra in a few locations i frequent I get improved internet and voice service, or service that was previously not available. 98% of the time boost or Aldi would be fine.
The other thing to remember is the mobiles vary in performance.
"mobiles vary in performance" .... a key factor that many do not consider - especially a factor in older models of iPhones etc.
G'day OB. I had to read that a second time mate. I thought you said your wife out performs you
Good to chat the other day too.
The silent mode must be good, the phone that is!
Lol. I wish.
Certainly out performs me at buying. Lol
The key word there is SOME of the backend equipment, (towers?)
-- Edited by DavidC on Sunday 7th of March 2021 04:39:44 AM
I agree 100%
Why save $5 and have to drive to the top of a hill, or drive to another area to get a signal? (or be in a life threatening situation, and you're unable to reach out for help). Your welfare is worth more than $5 or $10. It's something I won't skimp on. Especially if you're traveling.
I've seen that happen a few times with people who have plans with other companies. I was in McKinlay, of all places, getting 5 bars, and a Vodafone user was out of service, (and other locations),which I've mentioned in a previous post to this thread.
When I'm on the road with the van and camp for the night, I use my phone as a personal Hotspot, and connect my tablet and laptop to it, and watch Netflix without lagging or interruption, Telstra 4G data transmission is lightning fast. That's another thing to consider as well. There's more to this than just making phone calls.
Telstra Prepaid Complete Plans
-- Edited by DavidC on Sunday 7th of March 2021 05:48:19 AM
We are on Telstra Prepaid Max
20 GB data (roll over up to 200 gb
$40 good for 35 days
Unlimited free international calls to certain countries
Free unlimited national calls
(I can not find this plan on the internet now )
Laurie
Some of the "monthly" prepay are only 28 days. In effect a $40.00 prepay is actually about $43.33 as 28 x 13 = 364 days.
Effectively $40 x 13 = $520 / 12 months = $43.33 per month.