"Global Jeep boss Christian Meunier this week revealed the troubled local division will be totally overhauled to chase a huge 50,000 annual sales target.
Thats a staggering ambition, considering Jeep will sell only about 6000 vehicles in Australia in 2019."
Jeep bashers are just envious Toyota owners!!!
RAM can't keep up with orders. So how does that fit the Jeep stories? And remember all those driving Fiat motorhomes are in the same boat. Erh or should I say the same vehicle?
This is what Jeep Au will have to aim for (from the article). A big job for the new CEO .. off to an interesting start, bagging his predecessors!
"Certainly value for money comes into it, for despite being well built, reliable and with a helpful dealer network, Skodas remain very keenly priced for both retail and fleet buyers."
This is what Jeep Au will have to aim for (from the article). A big job for the new CEO .. off to an interesting start, bagging his predecessors!
"Certainly value for money comes into it, for despite being well built, reliable and with a helpful dealer network, Skodas remain very keenly priced for both retail and fleet buyers."
Good luck to Jeep theyre going to need it. Im looking for a new tow vehicle and they wont make the short list due to the issues.
malken said
09:25 PM Dec 15, 2019
can you tell us what the issues are please.
Santa said
12:23 AM Dec 16, 2019
malken wrote:
can you tell us what the issues are please.
Way too many to list, try a Google search.
Nevd said
12:30 AM Dec 16, 2019
The first thing they're going to have to do is have realistic parts and service prices. I have had a great run so far (100k with 30K towing with no issues) but servicing at a dealer has been horribly expensive. Local dealer was withdrawn so now use a local reputable diesel service centre. They apologized last at 80k service (logbook) because the price was over $600 due to the price of the genuine parts. I said that was ok because the Jeep website said the same service at a dealer was $1660! Many Jeep owners source genuine parts from US at a much cheaper price.
I love the touring and towing abilities of the GC, but would seriously think twice about getting one as a replacement because of the service costs. Jeep Australia, are you listening?
Greg 1 said
12:41 AM Dec 16, 2019
Daughter and SIL have a couple of Jeeps. They have been reliable but they have hit a couple of roos and their cars were off the road for 3 months awaiting parts ex USA.
Their comments are that they like the cars but the lack of parts stock here would stop them buying another.
The Belmont Bear said
07:47 AM Dec 16, 2019
Santa you have a history of starting negative posts about Jeep - what happened did a Jeep driver run over your foot when you were a kid or something ? Our GC is now 18 months old it's had zero recalls and zero problems, we have towed the van in 4 states and it's proven to be a very competent and comfortable tug. As I posted on this forum a couple of weeks ago we lost the bolts that hold the rear axle to the van doing 95kph, although we got tossed around the Jeep was able to control the load enough to bring it safely to a stop. I can't comment on how other vehicles would have handled the same situation but it gave me a lot of confidence which we are going to need after the vans been repaired and we get back on the road. I have to agree that the cost of servicing is over the top and it will need to be addressed if they are serious about improving their sales. Although having said that selling 6000 vehicles made in the US isn't that bad - that's 6000 more than Australian made vehicles sold anywhere in the world including here and its also 2800 more than the number of Landcrusers that were sold in the US in 2018.
Cheers
BB
-- Edited by The Belmont Bear on Monday 16th of December 2019 08:46:59 AM
Rob Driver said
08:28 AM Dec 16, 2019
On our travels I do notice that there are quite a few Jeep GCs towing reasonable sized vans.
Being an inquisitive bugger who generally likes a chat I have asked many of their owners what they think of them and very few have anything negative to say.
I think the biggest complaint is the cost of servicing and maybe the lack of a dealer network in some areas.
I own a Toyota LC 200 and I consider the cost of general servicing is high when using Toyotas dealer network.
When I bought my vehicle Toyota offered a fixed price service for a couple of years which helped with Bill Shock at the service desk.
Maybe that might be where Jeep could make a start.
On the Toyota forum many members buy parts from overseas but that is generally not for me as I dont want my life revolving around the next service on my vehicle. I have always taken my Toyota to a dealer for service even though I am quite capable of doing it myself.
The other option is to use a general service workshop which in many cases is a cheaper option to Toyota.
Santas video above is funny but it probably doesnt reflect the actual condition of any vehicle if I can go on owners reports from the ones I have spoken to.
When I bought the Toyota I considered a Jeep GC but to be honest I did not like the attitude of the dealer in our town.
I would hazard a guess that most of the problems with Jeep or any other brand for that matter comes from dealer ignorance or just plain poor service. A more extensive parts inventory would go a long way to helping as well.
Regards
Rob
Cupie said
08:50 AM Dec 16, 2019
bentaxlebabe wrote:
On our travels I do notice that there are quite a few Jeep GCs towing reasonable sized vans.
Being an inquisitive bugger who generally likes a chat I have asked many of their owners what they think of them and very few have anything negative to say. I think the biggest complaint is the cost of servicing and maybe the lack of a dealer network in some areas.
I own a Toyota LC 200 and I consider the cost of general servicing is high when using Toyotas dealer network. When I bought my vehicle Toyota offered a fixed price service for a couple of years which helped with Bill Shock at the service desk.
Maybe that might be where Jeep could make a start.
On the Toyota forum many members buy parts from overseas but that is generally not for me as I dont want my life revolving around the next service on my vehicle. I have always taken my Toyota to a dealer for service even though I am quite capable of doing it myself. The other option is to use a general service workshop which in many cases is a cheaper option to Toyota.
Santas video above is funny but it probably doesnt reflect the actual condition of any vehicle if I can go on owners reports from the ones I have spoken to.
When I bought the Toyota I considered a Jeep GC but to be honest I did not like the attitude of the dealer in our town.
I would hazard a guess that most of the problems with Jeep or any other brand for that matter comes from dealer ignorance or just plain poor service. A more extensive parts inventory would go a long way to helping as well.
Regards
Rob
Parts supply & probably cost is something that a Gung Ho CEO (nice rhyme or is that an onamatopea) with a presumably rather open cheque book for the first few years, could easily address while he tackles the other major issue of service availability & charges.
I would expect that for the first few years his brief would be to re establish Jeep's market position & then after several years begin concentrating on profit as the volume of sales can support the fixed costs of an increased local parts inventory with rapid re-supply and distribution, & a much enlarged dealership network.
A rather simple job for someone who is almost certainly being paid millions.
-- Edited by Cupie on Monday 16th of December 2019 09:00:48 AM
Stretch60 said
08:52 AM Dec 16, 2019
Having a powerful v6 diesel helps in the towing department.
SouthernComfort said
09:00 AM Dec 16, 2019
We all know you like to goad people into argument Santa so we'll amuse you, but your unrelenting dislike of Jeep also leaves me wondering what they ever did to you! By all means peddle dubious journo's reports that suit your bias, you're hardly being authoritative.
Funny how those of us who have actual experience with the brand (and therefore genuinely qualified to comment) have a different view to those of you who haven't. Someone here said they won't shortlist Jeep "due to the issues", someone else asked what those "issues' are and neither you (nor anyone else) would/could articulate them. The only issues for most of us have been with the way FCA Australia has been run. Even their OEM parts aren't really any dearer than other brands, ALL brands charge like wounded bulls for genuine parts. The problem is the wait time for parts to arrive ex. U.S. Most canny Jeep owners have already discovered competent independent Jeep mechanics and third party sources for parts both here and in the U.S. able to deliver very quickly. I've only ever needed one part and sourced it locally (next day delivery).
My Jeep GC remains one of the two best cars I've owned. Strong, well built, reliable, immensely comfortable and astonishingly equipped. I'd like to update to a new one but I can't bear to part with my 2013, I'm too attached to her.
Rob Driver said
09:05 AM Dec 16, 2019
Yes Cupie a new CEO may decide to engage another multi million dollar advertising strategy but the video in the OPs post will be hard for consumers to forget unless they can hear how good things are within the revamped Jeep camp.
My view with any consumer complaint is to listen to the customer and act on those complaints.
Regards
Rob
Santa said
09:17 AM Dec 16, 2019
The Belmont Bear wrote:
Santa you have a history of starting negative posts about Jeep -
BB
Morning BB,
Your right, its an interest of mine I hate seeing people make expensive mistakes because of lack of information.
I have a close friend who bought a new Jeep with the intention of doing a trip to Cape York, blew the motor up (destroyed) just South of Longreach, towed into town where he was informed new motor not available in Australia, 6 weeks to send one from the USA
Fortunately he was in the position to go to the longreach Toyota dealer and buy a new Landcruiser (which he did) told em to install new motor when it arrived, put it on a truck and send it back to him in SA, when he got it back home almost 3 months later he sold it.
As a matter of interest, he completed the trip in the Cruiser without incident.
-- Edited by The Belmont Bear on Monday 16th of December 2019 08:46:59 AM
FWIW I lost a water pump on my KK. The local Jeep dealer wouldn't even diagnose the problem for 20 days!!!! Said I had to leave it in the yard and they would give me a call in a couple of weeks! I was 2000k from home.
Two blocks away I found a local grease monkey. Had me back on the road in three hours. New pump from Repco and a $350.00 bill.
The problems isn't the vehicles. It's the dealers. Australian laws say you can get repairs anywhere. Jeep can't bluff you into using their parts and service.
Buy your Jeep. Find a good independant mechanic and be happy.
Bryan said
09:38 AM Dec 16, 2019
Yawn
Santa said
09:44 AM Dec 16, 2019
SouthernComfort wrote:
We all know you like to goad people into argument Santa
I don't goad anyone SC, simply presented a report that I and most other thinking people agree with, why take unnecessary risks when there is so much better available.
We all have opinions, as long as they are presented respectfully whats the problem, I and most people in the market for a new vehicle don't have a very high regard for the Jeep brand name, some people disagree with me, that's fine by me, simply a form of debate, certainly not worth getting worked up over.
Greg 1 said
10:05 AM Dec 16, 2019
Personally, all jokes aside, from the experience I have had with Jeeps they are a good vehicle. It's the parts and dealer issue but there are work arounds if you are prepared to do that.
As far as the example of the blown motor, all brands including Toyota have their lemons. I have a Ranger which has been utterly reliable but know that a mate has had issues with his. A relative had his 200 series LC blow the transmission not long after he bought it new and he had never hitched anything to it.
I have seen a DMax with fractures to the front suspension top mounts, apparently an issue and yet most DMax owners are absolutely wrapped with them, so really the old Jeep is pretty good in that company wouldn't you think.
Having worked in the automotive industry on the mechanical side, I can tell you there is no such thing as a bullet proof brand. From a Rolls Royce mechanic who once told me that if they sold as many Rolls as Mini Minors they wouldn't be able to move in the workshop.
Cupie said
10:19 AM Dec 16, 2019
Greg 1 wrote:
Personally, all jokes aside, from the experience I have had with Jeeps they are a good vehicle. It's the parts and dealer issue but there are work arounds if you are prepared to do that. As far as the example of the blown motor, all brands including Toyota have their lemons. I have a Ranger which has been utterly reliable but know that a mate has had issues with his. A relative had his 200 series LC blow the transmission not long after he bought it new and he had never hitched anything to it. I have seen a DMax with fractures to the front suspension top mounts, apparently an issue and yet most DMax owners are absolutely wrapped with them, so really the old Jeep is pretty good in that company wouldn't you think. Having worked in the automotive industry on the mechanical side, I can tell you there is no such thing as a bullet proof brand. From a Rolls Royce mechanic who once told me that if they sold as many Rolls as Mini Minors they wouldn't be able to move in the workshop.
Not wrong. Stories abound.
A friend went on a short trip out on the Cooper in a newish Porche Cayanne ? towing a little garden trailer holding a small amount of camping gear.
Transmission was stuffed by the time they got back. Replacement needed .. then sold.
The Belmont Bear said
11:04 AM Dec 16, 2019
People don't have to agree with the report Santa as it's only feedback on how Jeeps CEO is attempting to address the brands image and increase their sales in Australia. Unfortunately I have to agree with Southern Comfort the video that you added was nothing more than an attempt to goad us poor disallusioned Jeep owners - more commonly referred to as stirring the pot. If you are saying that the video was an attempt at humour then post it in the right area and we will all know that your intententions are humerous ..You say that you are concerned about wrong choices costing people money then you and your mates should stop posting all the negative stuff about Jeep or any other brand on social media because that is what destroys both sales numbers and the resale value of products which will have a far bigger impact on people's hip pockets.
"I and most people who have bought Jeeps have never had a problem with them - how do I know that, well I don't really but like you I needed to make up something that would support my argument.
Cheers
BB
SouthernComfort said
11:16 AM Dec 16, 2019
Santa wrote:
SouthernComfort wrote:
We all know you like to goad people into argument Santa
I don't goad anyone SC, simply presented a report that I and most other thinking people agree with, why take unnecessary risks when there is so much better available.
We all have opinions, as long as they are presented respectfully whats the problem, I and most people in the market for a new vehicle don't have a very high regard for the Jeep brand name, some people disagree with me, that's fine by me, simply a form of debate, certainly not worth getting worked up over.
You can kid yourself all day long Santa. You have form when it comes to bagging Jeep on this forum knowing full well there are plenty of contented Jeep owners in here.
As an idle curiosity, please explain: In the two contexts you've used the word MOST above, would you please quantify it? I.E. exactly what proportion of "thinking people", and exactly what proportion of "people in the market" are you talking about (quoting percentages should do it)? Then you might want disclose your verifiable sources to back up your blithe claims.
Santa said
11:43 AM Dec 16, 2019
The sales figures tell the story.
Top seller Toyota sold 15135 vehicles in 2019, Jeep only managed 478, a decline of just over 25%, wonder why that would be.
It just gets better. Now you want to compare total Toyota sales with total Jeep sales in our market to support your argument?
1. Any proper comparison should be like for like. Jeep's GC is hardly in the same market sphere as Toyota's Corolla for example, or the myriad other models Toyota sells. To you use your argument we should see that Porsche sold even less vehicles than Jeep, so do we assume that Porsche is less credible than Jeep, and much less credible than Toyota?
2. Any assessment of a vehicle's credibility or its popularity should also be based on how it fares globally and not confined to our tiny market.
We're agreed on one thing, quitting now is a good idea.
boab said
02:31 PM Dec 16, 2019
Toyota sells little more than 3,000 Land Cruisers a year in the U.S.
Jeep brand sales in the USA rose 10 percent to 80,449 vehicles in December 2018. For the year, sales increased 17 percent to a record 973,227 vehicles, eclipsing the last record of 926,376 vehicles in 2016.
so Santa what does this say about the 2 brands in the usa maybe its a reflection of the dealerships and not the cars reliability
Interesting article, reckon he's dreamin.
"Global Jeep boss Christian Meunier this week revealed the troubled local division will be totally overhauled to chase a huge 50,000 annual sales target.
Thats a staggering ambition, considering Jeep will sell only about 6000 vehicles in Australia in 2019."
https://thenewdaily.com.au/life/auto/2019/12/13/jeep-australia-relaunch-gladiator/
The video below is a hoot.
I Made A Mistake I Bought A Lemon Jeep
Santa, better duck for cover mate!!!!!!!!!!!!!!
It's been done before:
https://www.telegraph.co.uk/motoring/car-manufacturers/skoda/10018605/Skoda-from-laughing-stock-to-top-dog.html
Yep One star is all they could manage on safety.
https://www.youtube.com/watch?v=S8kZWa8Q3Gg
This is what Jeep Au will have to aim for (from the article). A big job for the new CEO .. off to an interesting start, bagging his predecessors!
"Certainly value for money comes into it, for despite being well built, reliable and with a helpful dealer network, Skodas remain very keenly priced for both retail and fleet buyers."
I was reading about Lee Iacocca:
https://en.wikipedia.org/wiki/Lee_Iacocca
Big shoes for the new CEO to fill.
Surely people can see the humour in the video, it was pretty well done.
can you tell us what the issues are please.
Way too many to list, try a Google search.
The first thing they're going to have to do is have realistic parts and service prices. I have had a great run so far (100k with 30K towing with no issues) but servicing at a dealer has been horribly expensive. Local dealer was withdrawn so now use a local reputable diesel service centre. They apologized last at 80k service (logbook) because the price was over $600 due to the price of the genuine parts. I said that was ok because the Jeep website said the same service at a dealer was $1660! Many Jeep owners source genuine parts from US at a much cheaper price.
I love the touring and towing abilities of the GC, but would seriously think twice about getting one as a replacement because of the service costs. Jeep Australia, are you listening?
Santa you have a history of starting negative posts about Jeep - what happened did a Jeep driver run over your foot when you were a kid or something ?
Our GC is now 18 months old it's had zero recalls and zero problems, we have towed the van in 4 states and it's proven to be a very competent and comfortable tug. As I posted on this forum a couple of weeks ago we lost the bolts that hold the rear axle to the van doing 95kph, although we got tossed around the Jeep was able to control the load enough to bring it safely to a stop. I can't comment on how other vehicles would have handled the same situation but it gave me a lot of confidence which we are going to need after the vans been repaired and we get back on the road. I have to agree that the cost of servicing is over the top and it will need to be addressed if they are serious about improving their sales. Although having said that selling 6000 vehicles made in the US isn't that bad - that's 6000 more than Australian made vehicles sold anywhere in the world including here 
and its also 2800 more than the number of Landcrusers that were sold in the US in 2018.
Cheers
BB
-- Edited by The Belmont Bear on Monday 16th of December 2019 08:46:59 AM
Being an inquisitive bugger who generally likes a chat I have asked many of their owners what they think of them and very few have anything negative to say.
I think the biggest complaint is the cost of servicing and maybe the lack of a dealer network in some areas.
I own a Toyota LC 200 and I consider the cost of general servicing is high when using Toyotas dealer network.
When I bought my vehicle Toyota offered a fixed price service for a couple of years which helped with Bill Shock at the service desk.
Maybe that might be where Jeep could make a start.
On the Toyota forum many members buy parts from overseas but that is generally not for me as I dont want my life revolving around the next service on my vehicle. I have always taken my Toyota to a dealer for service even though I am quite capable of doing it myself.
The other option is to use a general service workshop which in many cases is a cheaper option to Toyota.
Santas video above is funny but it probably doesnt reflect the actual condition of any vehicle if I can go on owners reports from the ones I have spoken to.
When I bought the Toyota I considered a Jeep GC but to be honest I did not like the attitude of the dealer in our town.
I would hazard a guess that most of the problems with Jeep or any other brand for that matter comes from dealer ignorance or just plain poor service. A more extensive parts inventory would go a long way to helping as well.
Regards
Rob
Parts supply & probably cost is something that a Gung Ho CEO (nice rhyme or is that an onamatopea) with a presumably rather open cheque book for the first few years, could easily address while he tackles the other major issue of service availability & charges.
I would expect that for the first few years his brief would be to re establish Jeep's market position & then after several years begin concentrating on profit as the volume of sales can support the fixed costs of an increased local parts inventory with rapid re-supply and distribution, & a much enlarged dealership network.
A rather simple job for someone who is almost certainly being paid millions.
-- Edited by Cupie on Monday 16th of December 2019 09:00:48 AM
Funny how those of us who have actual experience with the brand (and therefore genuinely qualified to comment) have a different view to those of you who haven't. Someone here said they won't shortlist Jeep "due to the issues", someone else asked what those "issues' are and neither you (nor anyone else) would/could articulate them. The only issues for most of us have been with the way FCA Australia has been run. Even their OEM parts aren't really any dearer than other brands, ALL brands charge like wounded bulls for genuine parts. The problem is the wait time for parts to arrive ex. U.S. Most canny Jeep owners have already discovered competent independent Jeep mechanics and third party sources for parts both here and in the U.S. able to deliver very quickly. I've only ever needed one part and sourced it locally (next day delivery).
My Jeep GC remains one of the two best cars I've owned. Strong, well built, reliable, immensely comfortable and astonishingly equipped. I'd like to update to a new one but I can't bear to part with my 2013, I'm too attached to her.
My view with any consumer complaint is to listen to the customer and act on those complaints.
Regards
Rob
Yawn
I don't goad anyone SC, simply presented a report that I and most other thinking people agree with, why take unnecessary risks when there is so much better available.
We all have opinions, as long as they are presented respectfully whats the problem, I and most people in the market for a new vehicle don't have a very high regard for the Jeep brand name, some people disagree with me, that's fine by me, simply a form of debate, certainly not worth getting worked up over.
Not wrong. Stories abound.
A friend went on a short trip out on the Cooper in a newish Porche Cayanne ? towing a little garden trailer holding a small amount of camping gear.
Transmission was stuffed by the time they got back. Replacement needed .. then sold.
"I and most people who have bought Jeeps have never had a problem with them - how do I know that, well I don't really but like you I needed to make up something that would support my argument.
Cheers
BB
You can kid yourself all day long Santa. You have form when it comes to bagging Jeep on this forum knowing full well there are plenty of contented Jeep owners in here.
As an idle curiosity, please explain: In the two contexts you've used the word MOST above, would you please quantify it? I.E. exactly what proportion of "thinking people", and exactly what proportion of "people in the market" are you talking about (quoting percentages should do it)? Then you might want disclose your verifiable sources to back up your blithe claims.
The sales figures tell the story.
Top seller Toyota sold 15135 vehicles in 2019, Jeep only managed 478, a decline of just over 25%, wonder why that would be.
https://www.caradvice.com.au/753296/vfacts-april-2019-new-car-sales-figures/
My last post to this thread.
It just gets better. Now you want to compare total Toyota sales with total Jeep sales in our market to support your argument?
1. Any proper comparison should be like for like. Jeep's GC is hardly in the same market sphere as Toyota's Corolla for example, or the myriad other models Toyota sells. To you use your argument we should see that Porsche sold even less vehicles than Jeep, so do we assume that Porsche is less credible than Jeep, and much less credible than Toyota?
2. Any assessment of a vehicle's credibility or its popularity should also be based on how it fares globally and not confined to our tiny market.
We're agreed on one thing, quitting now is a good idea.
Toyota sells little more than 3,000 Land Cruisers a year in the U.S.
Jeep brand sales in the USA rose 10 percent to 80,449 vehicles in December 2018. For the year, sales increased 17 percent to a record 973,227 vehicles, eclipsing the last record of 926,376 vehicles in 2016.
so Santa what does this say about the 2 brands in the usa maybe its a reflection of the dealerships and not the cars reliability