I was only made aware of this today, by word of mouth. Apparently the Swift 500 caravan cooker is not too be used until a full investigation is completed, as they can explode. I am amazed that this information has been better publicised, I would expect the caravan sellers would be aware of it, and should be informing their customers. No one informed me, has anybody else heard about this.
Bobdown said
06:57 PM Jun 12, 2022
Klaus wrote:
I was only made aware of this today, by word of mouth. Apparently the Swift 500 caravan cooker is not too be used until a full investigation is completed, as they can explode. I am amazed that this information has been better publicised, I would expect the caravan sellers would be aware of it, and should be informing their customers. No one informed me, has anybody else heard about this.
I had an email from the dealer Klaus and posted it in recalls and faults a while ago....cheers Bob
Our dealer put out a warning and the link to this notice on the owners website 3 days ago - glad we decided to upgrade to a Thetford Fan forced oven otherwise we may have had another delay with the delivery. If I read the notice correctly it said all Swift 500 models made since 2004 so how come it has taken 18 years to find that they have a major issue with these units and why has the notice only been issued in WA ? Anyhow the dealer has advised people best not use them until they can get further clarification from the manufacturer and what needs to happen to rectify the problem...
BB
vince56 said
09:31 AM Jun 13, 2022
I was emailed by my dealer (not only WA) a few days ago about this, I have a 500 series in my Crusader, won't be using the gas until I hear a resolution.
Hylife said
10:33 PM Jun 14, 2022
The fault relates only to the front left gas burner on the cooktop, specifically there have been two reported instances in WA where the aluminium gas feed pipe has cracked at a flared flange (compression fitting) and caused a leak. There is a safety notice issued by the Department of Mines, Industry Regulation and Safety of WA. Although this is not legally enforceable nor applicable outside of their WA jurisdiction, Swift has taken the safer move and issued a stop use warning to all it's dealers Australia wide until further investigations have been undertaken.
Considering two incidents represents a statically insignificant number of the total units manufactured, one might cynically consider this is overkill, as the two units were both shown to have been made in a small windows of 2019 and have been shown to be the result of the flange nut having been overtightened.
That Swift have been over cautious stems from the fact that WA threatened fines of $250,000 per instance should Swift not follow the direction to immediately stop all sales and distribution of the 500 series cookers and to issue stop use warnings. The WA order vaguely states that there were injuries from the two instances and that there presents a risk of explosion should there be a gas leak.
-- Edited by Hylife on Tuesday 14th of June 2022 10:37:21 PM
Pradokakadudavid said
10:50 PM Jun 14, 2022
I have turned the gas tap off beneath my Swift stove as advised by my Retreat dealer. I also bought a manual LPG gas detector from Jaycar ($49) and checked all stove related fittings for leaks with no evidence of any leak. I know the detector works very effectively as I turned on one of the gas burners without lighting it for a few seconds and the detector quickly detected the escaping gas. We don't use the stove or hotplates very often however I will keep the gas tap under the stove turned off and if I need to use the stove, I will use my detector first to see if I can detect any leaks. Hopefully this will allow me to live long enough for them to sort the issue out. As all the appliances in my Retreat caravan are crap anyway, it probably won't be long before I replace it with a better quality unit.
Klaus said
11:13 PM Jun 14, 2022
Good info Hilife thank you all for the replies.
Cheers Klaus
oldbloke said
08:27 AM Jun 15, 2022
Thx Hilife.
DOM 2019 is new info.
PeteF said
10:34 AM Jun 15, 2022
Hylife posted:
Considering two incidents represents a statically insignificant number of the total units manufactured, one might cynically consider this is overkill, as the two units were both shown to have been made in a small windows of 2019 and have been shown to be the result of the flange nut having been overtightened.
What is the source for this information?
There are more posts in Techies Corner - Safety Recalls.
Hylife said
09:22 PM Jun 16, 2022
PeteF wrote:
What is the source for this information?
There are more posts in Techies Corner - Safety Recalls.
The info can be found on Swifts website if you click the link provided in my post.
The relevant docs are there and if you do a little searching on the WA govt Dept of Mines site you can read basically the same data.
For those that are qualified, the fix is to simply undo the compression fitting nut, apply some appropriate pipe sealant (such as loxeal from Bunnings $20) to the flange and then re-tighten the flange nut (without over-tightening).
-- Edited by Hylife on Thursday 16th of June 2022 09:34:36 PM
-- Edited by Hylife on Thursday 16th of June 2022 09:37:12 PM
The fault relates only to the front left gas burner on the cooktop, specifically there have been two reported instances in WA where the aluminium gas feed pipe has cracked at a flared flange (compression fitting) and caused a leak.
Although this is not legally enforceable nor applicable outside of their WA jurisdiction, Swift has taken the safer move and issued a stop use warning to all it's dealers Australia wide until further investigations have been undertaken.
Considering two incidents represents a statically insignificant number of the total units manufactured, one might cynically consider this is overkill, as the two units were both shown to have been made in a small windows of 2019 and have been shown to be the result of the flange nut having been overtightened.
Overkill is definitely true. One should ask the question, have they been played with by a 3rd party. Have they been in a caravan doing severe off road service.
My 5th wheeler has a gas detector and this should be the 1st step to lessen the risk.
Turning off the oven tap when not using could be the next step. Never travel with the gas turned on.
I will be continuing to use my Swift oven, however I will be monitoring for any gas leaks very carefully. My oven is only 6 months old and the chances of problems are very very low, although not zero.
Wanda said
03:46 PM Jun 21, 2022
We are fast approaching, in fact many have probably left, Mexicans heading north!!
Do they really expect that all those, probably the majority of us, with swift cookers to NOT use their stoves and ovens.
This has been going on for weeks with still no solution as to what to do, other than not to use them(cookers).
I can understand the above post, but probably not necessarily the best option, but hey what else do people do, really?
I have still had NO comment from the manufacturer of our van, Wonderland, only hearing second and third hand advise and info!!
Luckily we won't heading north for a few weeks, maybe some CLEAR info will be available then, rather than info from a RV forum!!
Ian
oldbloke said
07:44 PM Jun 21, 2022
I am doing this.
1. Turn of isolation valve when not in use.
2. Use as little as possible.
3. Smell fir gas everytime you torn on the isolation valve before turning on knob and lighting.
Reduces risk, far from perfect.
Wanda said
10:47 AM Jun 22, 2022
oldbloke wrote:
I am doing this.
1. Turn of isolation valve when not in use. 2. Use as little as possible. 3. Smell fir gas everytime you torn on the isolation valve before turning on knob and lighting.
Reduces risk, far from perfect.
I think realistically thats all you can do until they come up with a fix solution.
I still can't believe the time this is taking considering the number of people it effects
Safe travels those on the road
Ian
shakey55 said
05:59 AM Jun 23, 2022
Some really bad decisions being made here.
Lets pray for no injury to anyone.
Oh thats right - It wont happen to me
-- Edited by shakey55 on Thursday 23rd of June 2022 06:01:19 AM
I was only made aware of this today, by word of mouth. Apparently the Swift 500 caravan cooker is not too be used until a full investigation is completed, as they can explode. I am amazed that this information has been better publicised, I would expect the caravan sellers would be aware of it, and should be informing their customers. No one informed me, has anybody else heard about this.
I had an email from the dealer Klaus and posted it in recalls and faults a while ago....cheers Bob
https://thegreynomads.activeboard.com/t68489817/swift-500-series-cooker/?page=last#lastPostAnchor
Our dealer put out a warning and the link to this notice on the owners website 3 days ago - glad we decided to upgrade to a Thetford Fan forced oven otherwise we may have had another delay with the delivery. If I read the notice correctly it said all Swift 500 models made since 2004 so how come it has taken 18 years to find that they have a major issue with these units and why has the notice only been issued in WA ?
Anyhow the dealer has advised people best not use them until they can get further clarification from the manufacturer and what needs to happen to rectify the problem...
BB
The fault relates only to the front left gas burner on the cooktop, specifically there have been two reported instances in WA where the aluminium gas feed pipe has cracked at a flared flange (compression fitting) and caused a leak.
There is a safety notice issued by the Department of Mines, Industry Regulation and Safety of WA.
Although this is not legally enforceable nor applicable outside of their WA jurisdiction, Swift has taken the safer move and issued a stop use warning to all it's dealers Australia wide until further investigations have been undertaken.
Considering two incidents represents a statically insignificant number of the total units manufactured, one might cynically consider this is overkill, as the two units were both shown to have been made in a small windows of 2019 and have been shown to be the result of the flange nut having been overtightened.
That Swift have been over cautious stems from the fact that WA threatened fines of $250,000 per instance should Swift not follow the direction to immediately stop all sales and distribution of the 500 series cookers and to issue stop use warnings.
The WA order vaguely states that there were injuries from the two instances and that there presents a risk of explosion should there be a gas leak.
You can read the details here: https://www.swiftappliancegroup.com.au/notices
-- Edited by Hylife on Tuesday 14th of June 2022 10:37:21 PM
I have turned the gas tap off beneath my Swift stove as advised by my Retreat dealer. I also bought a manual LPG gas detector from Jaycar ($49) and checked all stove related fittings for leaks with no evidence of any leak. I know the detector works very effectively as I turned on one of the gas burners without lighting it for a few seconds and the detector quickly detected the escaping gas. We don't use the stove or hotplates very often however I will keep the gas tap under the stove turned off and if I need to use the stove, I will use my detector first to see if I can detect any leaks. Hopefully this will allow me to live long enough for them to sort the issue out. As all the appliances in my Retreat caravan are crap anyway, it probably won't be long before I replace it with a better quality unit.
Good info Hilife thank you all for the replies.
Cheers Klaus
DOM 2019 is new info.
Considering two incidents represents a statically insignificant number of the total units manufactured, one might cynically consider this is overkill, as the two units were both shown to have been made in a small windows of 2019 and have been shown to be the result of the flange nut having been overtightened.
What is the source for this information?
There are more posts in Techies Corner - Safety Recalls.
The info can be found on Swifts website if you click the link provided in my post.
Here it is again in case you didn't see it the first time https://www.swiftappliancegroup.com.au/notices
The relevant docs are there and if you do a little searching on the WA govt Dept of Mines site you can read basically the same data.
For those that are qualified, the fix is to simply undo the compression fitting nut, apply some appropriate pipe sealant (such as loxeal from Bunnings $20) to the flange and then re-tighten the flange nut (without over-tightening).
-- Edited by Hylife on Thursday 16th of June 2022 09:34:36 PM
-- Edited by Hylife on Thursday 16th of June 2022 09:37:12 PM
Overkill is definitely true. One should ask the question, have they been played with by a 3rd party. Have they been in a caravan doing severe off road service.
My 5th wheeler has a gas detector and this should be the 1st step to lessen the risk.
Turning off the oven tap when not using could be the next step. Never travel with the gas turned on.
I will be continuing to use my Swift oven, however I will be monitoring for any gas leaks very carefully. My oven is only 6 months old and the chances of problems are very very low, although not zero.
Do they really expect that all those, probably the majority of us, with swift cookers to NOT use their stoves and ovens.
This has been going on for weeks with still no solution as to what to do, other than not to use them(cookers).
I can understand the above post, but probably not necessarily the best option, but hey what else do people do, really?
I have still had NO comment from the manufacturer of our van, Wonderland, only hearing second and third hand advise and info!!
Luckily we won't heading north for a few weeks, maybe some CLEAR info will be available then, rather than info from a RV forum!!
Ian
1. Turn of isolation valve when not in use.
2. Use as little as possible.
3. Smell fir gas everytime you torn on the isolation valve before turning on knob and lighting.
Reduces risk, far from perfect.
I think realistically thats all you can do until they come up with a fix solution.
I still can't believe the time this is taking considering the number of people it effects
Safe travels those on the road
Ian
Some really bad decisions being made here.
Lets pray for no injury to anyone.
Oh thats right - It wont happen to me
-- Edited by shakey55 on Thursday 23rd of June 2022 06:01:19 AM