Anybody having trouble downloading the latest update.
Opening the app I get a notice advising of a new update, tells you to update now, I click on update now and it takes you to the W/C app, press open and it takes you back to update notice
Thanks in advance
Hendo
anolphart said
11:16 AM Jun 28, 2023
Yup, I've gotten dizzy from being sent in a loop. I deleted the app as I thought the problem was in my phone, and paid for a new one. As soon as the new one was downloaded it told me to update that app, and then the loop started all over again.
I sent a query to Wiki but after Googling the problem I suspect I won't be getting an answer in the near future as other people are experiencing a similar problem.
Roger Roger said
11:23 AM Jun 28, 2023
Working ok with an Android Samsung tablet, taking longer to open, all
Ooks ok
Southern Cruizer said
11:45 AM Jun 28, 2023
Just tried mine. Been using for a long time, now it wants me to pay again. not gunna happen
Cuppa said
11:57 AM Jun 28, 2023
I'm having the same 'looping' problem from the Apple App Store.
I suspect the problem is that not everyone gets the update in their app store at the same time, that the update takes a while to 'propogate'.
In my app store it only offers the option to 'OPEN', not to UPDATE - which as describes loops me back to Wikicamps & the 'Update notice.
The version of Wikicamps in my App Store is V4.8.8 (released 6 months ago) sooo.... I think it's not a Wikicamps issue, but rather an Apple Issue, & we just need to be patient & wait for the new version to arrive before trying to update.
Bicyclecamper said
01:03 PM Jun 28, 2023
Well I just got a message from Micah at wikicamps, whom said it was my operating system that was the problem, and that I should download windows 11 as that was what the update was designed for. But in answer to that, I do not have enough memory to download 11, and will not be buying a new computer so no more cyclemonkey. If I am lucky maybe able to use it, but as it is, any comment I make on there is not showing up on the page, so I reckon this update will take 12 months to work out, and after awhile maybe wikicamps disappears.
DMaxer said
01:32 PM Jun 28, 2023
Same here on my iPhone. Like most things technical, they cant leave something that was working ok alone.
Reminds me of Wallaby Jacks brother, Roo Ted.
Thanks everyone, thanks for the link Cuppa
Just have to be patient I guess, not one of my strong points.
Ian G said
05:59 PM Jun 28, 2023
Just updated mine on my Samsung Galaxy (android ) no problems. Ian
Cassie63 said
07:52 PM Jun 28, 2023
Just updated mine, just have to be patient. Just have verify email again, seems to be working.
TimTim said
07:54 PM Jun 28, 2023
Just updated on my ipad and all ok
msg said
09:12 PM Jun 28, 2023
Verified my Samsung Galaxy Notepad. Seems OK until you want to have a look at a camping spot or read chat. Favourites all gone. Maybe it will come good overnight.
SoloMC said
10:52 PM Jun 28, 2023
Yes.
Updated mine on 3 devices
I'm so lucky because it gave me a new name, lost about 60% of my trips and lost all of my favourites
That's a trifecta I didn't make a bet on
rgren2 said
06:41 AM Jun 29, 2023
Tried the update previously, I got the endless loop too. Had a go at it again and had no problems.
msg said
08:44 AM Jun 29, 2023
taking ages this morning to load
Cassie63 said
01:38 PM Jun 29, 2023
Yes, I think they have stuffed the new version, takes for ever to load
TheHeaths said
02:49 PM Jun 29, 2023
I sent an eMail as I had issues trying to review my account, mainly cos some fool forgot his password.
Their automated eMail sending of a reset code did not work, so I eMailed today.
I expect a response, but their initial reply to give me a job number did have some information that suggested some of the timing and information issues could be due to the amount of information trying to load due to everyone trying at once, and after the initial onslaught, things should improve as data is finally sorted, and demand eases somewhat.
I guess Ill just give them a bit of time.
-- Edited by TheHeaths on Thursday 29th of June 2023 02:57:22 PM
DMaxer said
03:38 PM Jun 29, 2023
Yes, whoever is responsible for this should be given some time. I would suggest about five years with hard labour.
Hi
Anybody having trouble downloading the latest update.
Opening the app I get a notice advising of a new update, tells you to update now, I click on update now and it takes you to the W/C app, press open and it takes you back to update notice
Thanks in advance
Hendo
Yup, I've gotten dizzy from being sent in a loop. I deleted the app as I thought the problem was in my phone, and paid for a new one. As soon as the new one was downloaded it told me to update that app, and then the loop started all over again.
I sent a query to Wiki but after Googling the problem I suspect I won't be getting an answer in the near future as other people are experiencing a similar problem.
I suspect the problem is that not everyone gets the update in their app store at the same time, that the update takes a while to 'propogate'.
In my app store it only offers the option to 'OPEN', not to UPDATE - which as describes loops me back to Wikicamps & the 'Update notice.
The version of Wikicamps in my App Store is V4.8.8 (released 6 months ago) sooo.... I think it's not a Wikicamps issue, but rather an Apple Issue, & we just need to be patient & wait for the new version to arrive before trying to update.
NEWS re the issues
https://support.wikicamps.co/hc/en-gb/articles/20077930231449
Just have to be patient I guess, not one of my strong points.
Just updated mine on my Samsung Galaxy (android ) no problems. Ian
Just updated on my ipad and all ok
I sent an eMail as I had issues trying to review my account, mainly cos some fool forgot his password.
Their automated eMail sending of a reset code did not work, so I eMailed today.
I expect a response, but their initial reply to give me a job number did have some information that suggested some of the timing and information issues could be due to the amount of information trying to load due to everyone trying at once, and after the initial onslaught, things should improve as data is finally sorted, and demand eases somewhat.
I guess Ill just give them a bit of time.
-- Edited by TheHeaths on Thursday 29th of June 2023 02:57:22 PM