Is anyone else having problems accessing private messages - my notifier said I had two new pm's - able to access one of them, but not the other, now the first one has disappeared - how come they have "fixed" something that wasn't broken? Nothing wrong with the old way. Have pm'd Cindy.
pauline said
12:02 PM Nov 29, 2011
I have PM Cindy about this last week and she was going to get onto the relevant people, but nothing seems to be happening yet, maybe you could jog her memory Jules as it is most annoying seeing it there all the time...............
Webmaster said
12:18 PM Nov 29, 2011
Hi Everyone, Sparklit (our forum hosts) have written to us to advise that they are in the process of upgrading the PM system. They have said that the count of unread privates messages may have been out of sync for some members due to the transfer to the new system. They have also suggested that members should go through all the pages of their PMs (as only 10 display per page) and make sure all of them are read. Apologies for the inconvenience. Please let me know if anyone is still having problems and I'll contact Sparklit again.
pauline said
04:30 PM Nov 29, 2011
Hi Cindy, I have definately got all my messages, it is just the notice at the top saying I have 2 unread messages that won't go away........thanks in advance for anything you can do to rectify this.
Boroma577 said
05:54 PM Nov 29, 2011
My outstanding message notices have finally gone.....thankfully.
Pam said
06:08 PM Nov 29, 2011
so have mine
Beth54 said
08:03 PM Nov 29, 2011
Mine are there okay, but I'm not getting the email alerts that tell me I have a PM.
pauline said
09:09 PM Nov 29, 2011
Mine are still there, but will be gone soon...................hopefully.
Is anyone else having problems accessing private messages - my notifier said I had two new pm's - able to access one of them, but not the other, now the first one has disappeared - how come they have "fixed" something that wasn't broken? Nothing wrong with the old way. Have pm'd Cindy.
Hi Everyone,
Sparklit (our forum hosts) have written to us to advise that they are in the process of upgrading the PM system. They have said that the count of unread privates messages may have been out of sync for some members due to the transfer to the new system. They have also suggested that members should go through all the pages of their PMs (as only 10 display per page) and make sure all of them are read.
Apologies for the inconvenience. Please let me know if anyone is still having problems and I'll contact Sparklit again.
My outstanding message notices have finally gone.....thankfully.
Mine are there okay, but I'm not getting the email alerts that tell me I have a PM.