I ordered a mixer tap fromthis company Caravanshop.com.au S.A my credit card details fell in the wrong hands. My Credit Card details were used to buy I pod and a computer on line. Rang the company got told some one has been trying to hack there computer for a long time.
I am still waiting for the mixer tap
-- Edited by Webmaster on Monday 26th of March 2012 11:08:12 AM
Happywanderer said
02:54 AM Mar 25, 2012
Have you been to your bank about it. If they can sort it out you will usually get that money returned.
old briney said
03:36 AM Mar 25, 2012
contact the police straight away and tell them
jimbo said
03:40 AM Mar 25, 2012
Yes! Call the cops straight away..We can't have that
Cruising Granny said
05:42 AM Mar 25, 2012
This is my point, when we conduct business over the internet. We have no way of knowing how genuine they are or where they are really conducting business, or where our details end up. It's very scary.
animalcarer said
06:26 AM Mar 25, 2012
Thats outrageous dusty, go to the police station and report it, then go to the bank. Where is this caravan company, they actually have to bear some responsibility. Tell them you will broadcast it they are not suss, no one will want to deal with them, make them reimburse you, hold the bbb...... to ransom.
jimricho said
08:02 AM Mar 25, 2012
Hi All,
Be careful not to confuse this company with Caravans Plus Online Shop who I have found to be very reliable. It's a similar sounding name but to the best of my knowledge is not connected in any way.
Jim
(I have no connection with Caravans Plus or the company mentioned by the original poster.)
-- Edited by jimricho on Sunday 25th of March 2012 08:03:27 AM
_wombat_ said
03:15 PM Mar 25, 2012
if you paid through PayPal you should be able to get your money back.
while on the subject of PayPal, there have been scams running for a while now when you click on a link on a site for PayPal and it takes you to a site that looks like PayPal but is not, PayPal recommend you DO NOT click on these links but instead type in your address bar http://www.paypal.com.au/au (do not click on this this) do as PayPal said and type it in every time you want to access PayPal.
kandagal said
04:25 PM Mar 25, 2012
Dusty Please contact the bank ASAP. Some years ago I had $1200 debited on my credit card for a curry dinner in a Sydney restaurant. Only trouble was I was in Queensland at the time. Bank immediately issued me with a new card & they sorted out th problem. I'm not sure what happened as the matter went to their fraud dept & as the disputed amount was not on my new card I was told it was out of my hands & not to worry about it.
jimricho said
05:37 PM Mar 25, 2012
It appears from rockylizard's post that the hacking explanation is the far more likely one and they are as much (or more) the victim as Dusty.
-- Edited by Webmaster on Monday 26th of March 2012 11:11:07 AM
rockylizard said
06:11 PM Mar 25, 2012
Gday...
Just for interest I went to www.caravanshop.com.au and they have this comment on their site -
Payment & Security We accept payment by Mastercard, & Visa. NOW OVER THE PHONE ONLY UNTIL UPDATES COMPLETED - 1300 629 869. We can also accept payment by Money Order & Cheque, but this can delay delivery, as we are unable to release goods for delivery until the cheque has cleared
It appears they are now only accepting payment by credit cad over the phone until they update their system.
Perhaps they have reacted to Dusty's predicament.
Cheers
John
DeBe said
01:22 AM Mar 26, 2012
Firstly I would never use a Credit card on line. My wife uses a card on line that only has enough to cover the sale & cant be used for credit.
Happywanderer said
02:35 AM Mar 26, 2012
jimricho wrote:
Hi All,
Be careful not to confuse this company with Caravans Plus Online Shop who I have found to be very reliable. It's a similar sounding name but to the best of my knowledge is not connected in any way.
Jim
(I have no connection with Caravans Plus or the company mentioned by the original poster.)
-- Edited by jimricho on Sunday 25th of March 2012 08:03:27 AM
I agree with Jimricho. Have bought from CaravansPlus. Their service is exceptional, fast, efficient. Definitely a different company.
I buy online with CC regularly and never have a problem. Have also used Paypal without a problem but as others have said, never click on a link. put the address in and go through your own account with them.
Misde said
04:00 AM Mar 26, 2012
You may like to contact the "INTERNET POLICE" as well, they are very helpful.
I ordered a mixer tap fromthis company Caravanshop.com.au S.A my credit card details fell in the wrong hands. My Credit Card details were used to buy I pod and a computer on line. Rang the company got told some one has been trying to hack there computer for a long time.
I am still waiting for the mixer tap
-- Edited by Webmaster on Monday 26th of March 2012 11:08:12 AM
Yes! Call the cops straight away..We can't have that
It's very scary.
Hi All,
Be careful not to confuse this company with Caravans Plus Online Shop who I have found to be very reliable. It's a similar sounding name but to the best of my knowledge is not connected in any way.
Jim
(I have no connection with Caravans Plus or the company mentioned by the original poster.)
-- Edited by jimricho on Sunday 25th of March 2012 08:03:27 AM
if you paid through PayPal you should be able to get your money back.
while on the subject of PayPal, there have been scams running for a while now when you click on a link on a site for PayPal and it takes you to a site that looks like PayPal but is not, PayPal recommend you DO NOT click on these links but instead type in your address bar http://www.paypal.com.au/au (do not click on this this) do as PayPal said and type it in every time you want to access PayPal.
It appears from rockylizard's post that the hacking explanation is the far more likely one and they are as much (or more) the victim as Dusty.
-- Edited by Webmaster on Monday 26th of March 2012 11:11:07 AM
Gday...
Just for interest I went to www.caravanshop.com.au and they have this comment on their site -
Payment & Security
We accept payment by Mastercard, & Visa. NOW OVER THE PHONE ONLY UNTIL UPDATES COMPLETED - 1300 629 869. We can also accept payment by Money Order & Cheque, but this can delay delivery, as we are unable to release goods for delivery until the cheque has cleared
It appears they are now only accepting payment by credit cad over the phone until they update their system.
Perhaps they have reacted to Dusty's predicament.
Cheers
John
Firstly I would never use a Credit card on line. My wife uses a card on line that only has enough to cover the sale & cant be used for credit.
I agree with Jimricho. Have bought from CaravansPlus. Their service is exceptional, fast, efficient. Definitely a different company.
I buy online with CC regularly and never have a problem. Have also used Paypal without a problem but as others have said, never click on a link. put the address in and go through your own account with them.
http://www.afp.gov.au/policing/cybercrime/internet-fraud-and-scams.aspx
I was given good advise and cancelled my credit card.
I hope you sort it out.
Thank you every one for your replys have received mixertap today beento Bank sorted out problem