-- Edited by msg on Thursday 2nd of December 2021 05:26:44 PM
Mike Harding said
05:34 AM Dec 3, 2021
This is an old issue:
"Published date 15 Nov 2019"
Can anyone with an affected heater comment upon what, if anything, has happened over the two years since the recall was issued?
I have one of the involved models but mine is, fortunately, outside the recall serial number range.
TheHeaths said
06:36 AM Dec 3, 2021
Had one of the units in our van.
Not the original unit fitted, but one fitted in Cairns to replace it in July 2019.
Was a bit of a long winded process during 2020 to finally get agreement between ACCC, Suburban distributor and others as to what would happen, but process was this.
Register with distributor to go onto notification list for testing. This started in late 2019 after recall announced. Unit was not to be used at this time on gas. We did use ours intermittently, by heating water when needed and then turning off unit. If we hadnt done this, we would have been without our HWS in van for 12 months from registration to replacement.
Units then tested by approved contractors/repairers. If faulty, go onto list for replacement, if passed test, have complimentary CO monitor installed in van. This started to happen in August/September 2020 I think it was.
Ours failed, and new updated unit provided 2 weeks after test and installed free of charge in October last year. I subsequently fitted my own CO monitor to settle Kathys mind about these units.
There were just over 17000 units registered for testing, and I am uncertain how many tests have been done, how many units have proved safe and how many have been replaced, at this time. I understand supply of units has been limiting factor, as the units are a popular fit to many new vans, including Australias major manufacturer Jayco, who I understand also own distribution company.
I am pleased with outcome after a very drawn out start for the first 12 months following initial recall.
-- Edited by TheHeaths on Friday 3rd of December 2021 06:43:01 AM
msg said
10:04 AM Dec 3, 2021
I hardly think Govt. would go to the trouble of issuing warnings about these heaters if it wasn't still a threat. They sent this warning to all registered RV's owners in the ACT.
The ACCC also do not seem to be satisfied with the response as it is one of the items at the top of their list on their website.
Anyway does not matter to me, I don't have a gas water heater.
PeterD said
11:04 AM Dec 3, 2021
It is still a threat Oz wide. I have not heard the figures of late but the last ones I saw indicated they have only accounted for 50% or so of those released on the market in Oz.
Mike Harding said
12:48 PM Dec 3, 2021
Thanks for that TheHeaths.
Yet another good reason why every caravan *should* have a CO alarm.
Had a note today, that was sent out by ACT Govt about recall of certain models of the above heaters. Please check ACCC web the check actions required.
Recalls | Product Safety Australia
-- Edited by msg on Thursday 2nd of December 2021 05:26:44 PM
This is an old issue:
"Published date 15 Nov 2019"
Can anyone with an affected heater comment upon what, if anything, has happened over the two years since the recall was issued?
I have one of the involved models but mine is, fortunately, outside the recall serial number range.
Had one of the units in our van.
Not the original unit fitted, but one fitted in Cairns to replace it in July 2019.
Was a bit of a long winded process during 2020 to finally get agreement between ACCC, Suburban distributor and others as to what would happen, but process was this.
Register with distributor to go onto notification list for testing. This started in late 2019 after recall announced. Unit was not to be used at this time on gas. We did use ours intermittently, by heating water when needed and then turning off unit. If we hadnt done this, we would have been without our HWS in van for 12 months from registration to replacement.
Units then tested by approved contractors/repairers. If faulty, go onto list for replacement, if passed test, have complimentary CO monitor installed in van. This started to happen in August/September 2020 I think it was.
Ours failed, and new updated unit provided 2 weeks after test and installed free of charge in October last year. I subsequently fitted my own CO monitor to settle Kathys mind about these units.
There were just over 17000 units registered for testing, and I am uncertain how many tests have been done, how many units have proved safe and how many have been replaced, at this time. I understand supply of units has been limiting factor, as the units are a popular fit to many new vans, including Australias major manufacturer Jayco, who I understand also own distribution company.
I am pleased with outcome after a very drawn out start for the first 12 months following initial recall.
-- Edited by TheHeaths on Friday 3rd of December 2021 06:43:01 AM
The ACCC also do not seem to be satisfied with the response as it is one of the items at the top of their list on their website.
Anyway does not matter to me, I don't have a gas water heater.
Thanks for that TheHeaths.
Yet another good reason why every caravan *should* have a CO alarm.
CO alarm $29
Bunnings do a similar one
-- Edited by Mike Harding on Friday 3rd of December 2021 12:57:15 PM
From the November 2021 "Caravanning News
https://caravanningnews-com.translate.goog/gasplea.htm?_x_tr_sl=en&_x_tr_tl=fr&_x_tr_hl=en-GB&_x_tr_pto=op&_x_tr_sch=http
So not really old news