Hackers Steal Dell Customer Records

Vic · Guru

Hackers Steal Dell Customer Records

Happywanderer · The Master

I did hear that on the news, thank goodness I don't have a dell.

DellieMay · Senior Member

I was mowing the lawn and Dero was nowhere to be seen. Eventually he come wandering down the back to me and asks if I've been having trouble with my 'puter. I said no... why? He tells me someone from microsoft had called to inform us that our 'puter was full of virus'. No way, I said. He said there must be as microsoft had called...had all our serial numbers etc. He had gone into some of our files, because he'd been asked to....then when they said they could fix them...asked for credit card numbers....THATS when he thought to ask me about it. Thank goodness we do no banking or anything on line.... The files they did get from him meant nothing... I don't know enough about the 'puter to use it that much.. For once, I am thankful for that... He's still cranky at himself for being conned. He rang microsoft and they said they NEVER ring people,and it was a hacker.
Cheers Dellie

jimricho · Guru

There's more on this at http://www.smh.com.au/opinion/society-and-culture/consumers-have-a-right-to-be-told-of-the-dangers-20110407-1d63m.html

I have regularly recommended the following sites on this forum and strongly recommend anyone who is the least bit interested in their online safety check these sites...

http://www.scamwatch.gov.au/content/index.phtml/itemId/693900

http://www.staysmartonline.gov.au/

both are Australian Government sites

PS: Dellie, the SMH article suggests changing your email and Dell passwords,

cheers,

Jim

-- Edited by jimricho on Saturday 9th of April 2011 07:14:19 AM

Gerty Dancer · Guru

Wow! that was close. evileye Mr D decided to buy a new laptop last week, and the only reason he didnt order a Dell was the delay in delivery. We're leaving in 3 weeks and need it before then, so he got one locally that hes very pleased with, and we didnt give any information to Dell. smile

Happywanderer · The Master

DellieMay I had the same phone call only 2 or 3 days ago. Thank goodness had read a bit about the scam. Was a woman with an indian accent. First I had to ask her to stop and speak slowly as couldn't understand a word she was saying.
Then when I did realise, I tried to butt in on her speel!!. In the end I told her to shut up and listen to me. I know this is a scam, and I have no intention of going into my computer for you. She hung up before I could say anything else.

_wombat_ · Master (of Mischief)

HW, have a whistle by the phone when they ring give them an earfull

_wombat_ · Master (of Mischief)

its not only Dell, its all of these companies: Have a look here http://techtalk.pcpitstop.com/2011/04/05/bits-from-bill-pytlovany-epsilon-lets-its-customers-fix-their-security-failure/?

1800-Flowers
Abe Books
Air Miles CA
Ameriprise Financial
Barclays Bank of Delaware
Beachbody
Bebe Stores Inc.
Benefit Cosmetics
BestBuy
Brookstone
Capital One
Charter Communications (Charter.com)
Chase
Citibank
City Market
The College Board
Crucial.com
Dell Australia
Dillons
Disney Vacations
Eurosport/Soccer.com
Eddie Bauer
Food 4 Less
Fred Meyer
Frys
Hilton Honors
The Home Shopping Network
Jay C
JP Morgan Chase
King Soopers
Kroger
LL Bean
Marks & Spencer (UK)
Marriott Rewards
McKinsey Quarterly
Moneygram
New York & Co.
QFC
Ralphs
Red Roof Inns Inc.
Ritz Carlton
Robert Half
Smith Brands
Target
TD Ameritrade
TIAA-CREF
TiVo
US Bank
Verizon

Ma · Guru

Phew............I haven't dealt with any of those, thank goodness

_wombat_ · Master (of Mischief)

Ma, They are probally US companies