Telstra NextG mail problem

elliemike · Guru

Telstra NextG mail problem

kenglenn11 · Member

It should work, however make sure that your email address is not underlined and also make sure that you address is in your address book.

Wombat 280 · Guru

Silly as it sounds but have you used exactly the same POP3 configuration. I found that a comma instead of a dot was my problem , which happens when you don't take care with the setup data entry, I could view mail but couldn't send

elliemike · Guru

Still got this problem. No Whizz kids available at present.
Think I will have to phone Telstra.
Thanks for the help.
Raining here in Canarvon
Mike and Ellie.

-- Edited by elliemike on Tuesday 23rd of June 2009 05:39:29 PM

twobob · Guru

I had a silimlar problem, but only as I changed providers

I retained my email address, with the original provider (for a fee), but using another ISP, meant I had to use their service to send.

Your problem sounds similar, if its the same, just put in the new ISP mailbox settings for send

elliemike · Guru

Thank's for the help I will try the ISP thing a bit later on.

At the moment we have got around it by opening our "iinet mail" in Explorer and it works OK that way.

Been a nice day camped here in Canarvon. The clouds are getting a bit greyer as the evening progresses. Might get a bit more rain yet.

Regards
Ellie and Mike

olddodge · Newbie

Hi Mike and Ellie

From your email address the problem is as Twobob described. Since you are using iinet for your email then you need to set the same details for your Next G Pop3 account for sending only. Receiving email is not authenticated so it will come through no matter who the provider is that you use. Sending emails however, require authentication to avoid spammers using other ISP's as relays. So open up your outlook and go to configuration for the email accounts and change the sending details. You will need to enter the user name and password that you now use to receive email through iinet.

I had the same problem when I set up my Next G service in the van using the notebook. I always have to remember to change it back when I connect the notebook to the home network and do not use the Next G service.

Hope that helps get it sorted.

Cheers

Rin & Diane

elliemike · Guru

Thanks Rin.
I will get it sorted when I am back in Perth. Thanks for the very helpfull info. You only ahave to ask on this site and an answer does come along.

Just had 4 days in Cape Range N Park. Just Magic. Walking, Swimming, and ticking off a few more birds in the 'Field Guide"

Weather is a bit cool in Exmouth now, So we think we are off to Karijini tomorrow.

Regards
Mike and Ellie