There was an issue with some paper work didn't show when faxed , so after they sent a letter that they would refuse claim until I sent in the required paperwork - I sent another by registered mail .... after not hearing from them for a week or more , I rang again and after the 35 minute phone queue (on my mobile) I got through to someone - they then looked up the file and saw the required paperwork was in , then they would proceed to next step- they had done nothing , then another letter arrived a few weeks later - again saying claim would be denied unless I sent over another (different document - as the fax was unreadable ) this I did , no contact for two weeks so I phone again - eventually they find file & see that it has been added - no more since then ..... just goes on and on ..... am thinking of getting to Christmas Island in my dinghy - would be faster I think ......
-- Edited by lizard on Wednesday 8th of August 2012 10:38:45 PM
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HAPPINESS is a journey, not a destination.
So work like you don't need the money,
Sing like no-one is listening,
Love like you've never been hurt &
Dance like no one's watching
Well time has come to get some $$ back, well at least try! Job Capacity assessment tomorrow, (to check if cardio and psych are telling truth) outcome will determing timing of departure. Hopefully Disability Pension and away we go!!
Well , put in our claim for low-income health care card on 5th March this year (our sole income is our self funded pension) .... still waiting for card !
__________________
HAPPINESS is a journey, not a destination.
So work like you don't need the money,
Sing like no-one is listening,
Love like you've never been hurt &
Dance like no one's watching
I take it that at the present time you are below pension age, if this is not the case contact a Centrelink Financial Services officer and make an appointment. In my case I was under the false assumption that because of my self funded pension I wasn't eligable and I later found out that I was entitled to a part pension after talking to Centrelink
If you are still waiting for your low income health card , you need to get back to them, as it usually comes thru within a couple of weeks, I would assume that the paperwork has gone astray.
Re waiting for long periods at Centrelink, this may only apply in some offices, as most of the time I am attended to in 10 minutes and have always found the staff very helpful and friendly and a lot of help can be obtained over the phone, in fact Centrelink seems to be pushing most of the enquiries onto a phone in basis, it does help to phone in just after 8am to avoid a long wait on the phone.
Maybe if you front up in person might help , It not hard to find a centrelink office , I would also take David advice and make an appointment to see Financial Officer .
Don't hold your breath waiting. I applied in 2008, finally got to appeal and won in December 2011 but still waiting on payments. Ombudsman is now involved.
We have been dealing with Centrelink regarding wife who is under pension age and has disability and we have found all but one person excellent, we also do all business with them face to face have found them friendly and helpful.
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Tomorrow is now today, and had very goos session with lady at centerlink, listened to me and agreed that its time for me to take a long break, yah, Yes 10 years to old age pension, so ramping up the trip planning plans for next year.
yayyy princess thats what i shall be doing , when we go out on a self funded pension we will be paying off our house so we wont have much money so i too will be shooting for a disability pension and graeme a carers payment
they did say i will need a docs certificate and a surgeons certificate ,and then get one of there own people asses me ,some say oh you just about have to have no legs to get it nowadays ,but i know people that get it from migrains, all kinds of ailments so we shall see but that wont be happening till we sell our business and get things in order n the meantime we have an appointment at centrelink with a financial advisor on the 28th of this month.
