"The problem with doing nothing is not knowing when you're finished" - Benjamin Franklin

brickies · Guru

Kogan Mobile Warning

gordon_adl · Senior Member

That's a bit unfair to issue a warning. Kogan has done nothing all other telcos do. This man used his mobile well beyond normal usage.

brickies · Guru

It up to the member of this forum to play their own hand But I think it better to let member know what is out there so they make informed decision

tonyd · Guru

It seems Kogan does not understand the world "unlimited". Seems perfectly clear to me.

gordon_adl · Senior Member

Interesting, when I read the news report it was only talking about one person who used massive data, well beyond normal usage. But now the report is completely different as it's reporting many people are getting kicked off. So yeah, I agree, read the fine print carefully.

Roving-Dutchy · Guru

I expect to hear very soon that, Kogan will be the one that is being kicked very hard for misleading advertising.

Cheers

David

brickies · Guru

Sorry Gorden if you think I was unfair but on reading what I did I felt the members on the forum should know

Delta18 · Guru

I wonder if this is the same person referred to in the news.com article?

This thread went to 33 pages of responses in a week.

http://forums.whirlpool.net.au/forum-replies.cfm?t=2070530

Cheers

Comebak-Wilson · Veteran Member

If your out bush and need phone service, go to an Aboriginal community and there you will find Telstra.

vk6tnc · Guru

Elise Davidson, spokeswoman for the Australian Communications Consumer Action Network (ACCAN), told news.com.au that Kogan was "falling afoul" of the Telecommunications Consumer Protections Code, introduced in September, which states that a product cannot be called unlimited if it is not actually unlimited.

Read more: http://www.news.com.au/technology/biztech/kogan-mobile-may-be-breaching-telco-code-for-ditching-customers-who-use-their-phones-too-much/story-fn5lic6c-1226600720870#ixzz2NyToGCem

Wow. I wonder how long it took the commitee to draft the equivalent of "A piece of fruit cannot be called an apple if it is not an apple"

Telstra were planning a no frills off shoot like Qantas did with Jetstar. I'll bet they are happy they went down the wholesaling route instead....

AL H · Veteran Member

What were Kogan thinking having unlimited calls? Of course you are going to get some idiots abusing it!

At this stage I still don't see how this affects us responsible lot!

In the mean time I won't let the hoohah get in the way!

herbie · Guru

Can i ask what is normal useage.?? I mean my inturpritation of normal useage would be way off the mark compeared to say a 20 year olds useage.As soon as a person reads unlimited and that goes for any product they presume it means any amount of useage i want . Just a thought on this matter np pun intended to anyone.

gordon_adl · Senior Member

In the report I read he was using nearly 40 gigs of data on his phone and calls of up to 20 hours a day at times. To be fair though, there where clauses in the contract that forbid it. And honestly all the telcos have the same type of clause. But the news that is being reported now is slightly different than what I read.

You'd be hard pressed to duplicate that feat. The after gn would not get anywhere near that type of usage.

jetj · Guru

Thanks for the information, it's interesting. I doubt the average user will run into problems.