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Post Info TOPIC: Suburban Water Heater - update
Possum3


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Latest info is that the ACCC has given Coast to Coast a hurry up on producing a Remedial Action. Info passed on by the SA Office of the Technical Regulator, who instigated the recall, has suggested (once again no definite time) that a result COULD be expected in the next month.



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Possum; AKA:- Ali El-Aziz Mohamed Gundawiathan

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Phillipn


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Possum3 wrote:

Latest info is that the ACCC has given Coast to Coast a hurry up on producing a Remedial Action. Info passed on by the SA Office of the Technical Regulator, who instigated the recall, has suggested (once again no definite time) that a result COULD be expected in the next month.

 They are an inefficient lot, hot water systems don`t require rocket science knowledge to fix.

They have been saying that a result would be known in the next month for several months now. One of the faults with these systems is carbon monoxide [ CO2] getting into the van. The grommet through which the gas pipe is connected have been butchered in the fitting of the systems. Seal up the grommet and no CO2 enters the van. I have proved that, prior to the grommet being sealed CO2 was entering the cabinet, with a CO2 detector reading of 40 ppm.  after sealing the CO2 detector showed a NIL result. This was after 10 or more tests.

The fitting instructions  from Suburban states that the grommet MUST be sealed.

I have told the AGA and Coast to Coast what I found.

I have seen older systems [ not in the recall] with the grommet not sealed up. So why are they not recalled?



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Possum3


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Phillipn, I can only suggest that you write to ACCC - If it's not in writing it didn't happen. I also believe that all units should be recalled before someone is killed.

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Possum3


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Latest list of serial numbers of units to be replaced  see link below
I doubt that this is all of the faulty units. I think it is interesting that they are willing to replace heaters with any brand of customer's choice. (at their cost).

 

Edit change link access.



-- Edited by Possum3 on Saturday 11th of July 2020 05:54:38 PM

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Possum; AKA:- Ali El-Aziz Mohamed Gundawiathan

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Bill B


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The above link doesn't work

-- Edited by Bill B on Saturday 11th of July 2020 04:55:01 PM

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Possum3


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Can't get to it now - Go to Main recall page go to gas then go to Coast RV https://www.productsafety.gov.au/recall/coast-rv-pty-ltd-suburban-recreational-vehicle-water-heaters-model-sw6pa-sw6dea-sw6da-sw4dea-sw4da-sw4deca-and-sw6deca July Serial number item half way down page



-- Edited by Possum3 on Saturday 11th of July 2020 05:50:07 PM

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Possum; AKA:- Ali El-Aziz Mohamed Gundawiathan

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Phillipn


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The latest news that I have been told is the ACCC is giving Coast to Coast a hurry up. We can only wait and see.  [Please wait] like a message on a slow loading computer.

 

nononononono

 



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Possum3


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THE long-awaited recall of suspected deadly gas water heaters fitted to many caravans and other RVs has now been given the official go-ahead, it was revealed today. "While this is certainly welcome news there are still a few outstanding matters that we are working through before we can begin to have water heaters inspected," distributors Suburban and Coast to Coast said in a message to consumers.

Read the full story at http://www.caravanningnews.com/suburban-recall.htm

 

Edit reset link.



-- Edited by Possum3 on Wednesday 15th of July 2020 11:49:16 AM

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Possum; AKA:- Ali El-Aziz Mohamed Gundawiathan

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Phillipn


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Possum3 wrote:


THE long-awaited recall of suspected deadly gas water heaters fitted to many caravans and other RVs has now been given the official go-ahead, it was revealed today. "While this is certainly welcome news there are still a few outstanding matters that we are working through before we can begin to have water heaters inspected," distributors Suburban and Coast to Coast said in a message to consumers.

Read the full story at www.caravanningnews/suburban-recall.htm

 Possum, I cant get your link to load.

I received an E-mail from Coast To Coast regarding the recall.  They are waiting for equipment from USA to do the testing.

The units that are OK will have a CO detector fitted, the faulty systems will be replaced with new units.



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Possum3


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Phillipn wrote:

 Possum, I cant get your link to load.

RESET link. 



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Possum; AKA:- Ali El-Aziz Mohamed Gundawiathan

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