Tony LEE wrote:

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BTW I get a fair bit of gear from Amazon Prime and it is always delivered by Australia Post

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 This is what a lot of metropolitan folk don't understand.

 

Outside the main population centres amazon...and others...parcel deliveries are done using Australia Post.transport and or their own contractors or corporate employees

 

We recently had two large parcels ( one very large ) brought through Amazon delivered by our regular Australia Post ' postie' ( a long term contractor )

 

He backed up our driveway AND carried it inside for my wife ( l was out fishing  )

Would a city based Amazon contract/commission driver do that?

 

This is a very small regional town and our postie is older than me!

As someone who buys literally hundreds of stuff online each year, most of it thru Aus Post, I can say with 100% accuracy they are the worst disgusting shameful service, just as bad as USPS. They are truly rotten to the core.
Their service speed has dropped down badly, I almost always forced to go express shipping or else I'm loosing money in time. I started using express shipping about 10yrs ago.
They rarely delivery on Fridays, it's a long weekend every week for them. They routinely delay delivering my parcels if there is more down the line. That is they ship them all in one go.

Their drivers are the definition of extreme incompetent, they can't knock loud enough, literally half the time they don't deliver and go straight to the nearest post office.

They loose about 2 parcels a year and have never ever once taken responsibility, you are forced to go thru about 100 hopes. When this happens Their tracking shows it's delivered yet its BS. So PayPal requires proof of no tracking for a refund, so I get screwed over even when I'm in the right. Funny, about 1 parcel a year shows up on my doorstep from another address.... You pay for premium express shipping and get royally shafted. Absolutely garbage service. Now it's actually getting too risky buying anything expensive online.

I avoid AusPost like the plague. By comparison Startrack, DHL, and others are orders of magnitude better.
Sadly in last year or so, all courier's services now seem to be using the same trained monkeys that AusPost uses. Wtf happened to the good startrack drivers????? Omg. The situation is hopeless, and I can never forgive AusPost for the sheer amount of times they have screwed me over.
You pay peanuts, you get monkey's, where is all our tax going? Corruption in this country is disgusting.

StormCamper wrote:

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As someone who buys literally hundreds of stuff online each year, most of it thru Aus Post, I can say with 100% accuracy they are the worst disgusting shameful service, just as bad as USPS. They are truly rotten to the core.
Their service speed has dropped down badly, I almost always forced to go express shipping or else I'm loosing money in time. I started using express shipping about 10yrs ago.
They rarely delivery on Fridays, it's a long weekend every week for them. They routinely delay delivering my parcels if there is more down the line. That is they ship them all in one go.

Their drivers are the definition of extreme incompetent, they can't knock loud enough, literally half the time they don't deliver and go straight to the nearest post office.

They loose about 2 parcels a year and have never ever once taken responsibility, you are forced to go thru about 100 hopes. When this happens Their tracking shows it's delivered yet its BS. So PayPal requires proof of no tracking for a refund, so I get screwed over even when I'm in the right. Funny, about 1 parcel a year shows up on my doorstep from another address.... You pay for premium express shipping and get royally shafted. Absolutely garbage service. Now it's actually getting too risky buying anything expensive online.

I avoid AusPost like the plague. By comparison Startrack, DHL, and others are orders of magnitude better.
Sadly in last year or so, all courier's services now seem to be using the same trained monkeys that AusPost uses. Wtf happened to the good startrack drivers????? Omg. The situation is hopeless, and I can never forgive AusPost for the sheer amount of times they have screwed me over.
You pay peanuts, you get monkey's, where is all our tax going? Corruption in this country is disgusting.

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WOW

That rant is just...wow and wow again

It's just bizarre and laughable at the same time, 

 

'Don't deliver on fridays'

What??

 

Starttrack has been owned by Australia Post for decades.

 

Decades before online internet shopping became a thing.

 

' where is all our tax going '

 

Yet another laughable comment...

 

I could mention more nonsense from the quoted post but l'm laughing too much to continue!

Forty years ago (gee, how time flies) I was working in Jakarta. We were actually working in South Jakarta. A draftsman in our team received a letter from his grandmother in Hobart. The letter was addressed Mr W Xxxxxxx SMEC Jakarta, and it took 4 days to deliver. OK, this had a airmail sticker on the envelope, but it was a foreign country and delivery was very quick. Our regular mail from Cooma NSW used to take 10 days to get from Melbourne to Cooma, but was slightly quicker with the overseas service. Things have gone downhill since then. Last year, I had some property title deeds sent certified mail to a buyer in Melbourne. A delay of 7 weeks and they asked where the deeds were. The deeds were in Elizabeth Street post office, awaiting collection - nothing like the buyers address. I had to pay for a courier to pick up from the post office and deliver them to the buyers solicitor. From memory that cost me $45. Thank you Australia Post.

-- Edited by erad on Wednesday 27th of September 2023 10:22:15 AM

msg wrote:

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Yeah Nah.

 

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 Yeah Nah

 

Yeah Yeah.

He has done exactly what he has been told to do.

 

How long do you think he should wait at a different empty house for?

If you were doing his job and you had 2-300 HUNDRED or more parcels to deliver a day how long would you wait?

Most people make some sort of noise...footsteps etc etc ...walking to the door.

No interior noise?

Leave...

There are other customerers waiting.

 

When l was delivering parcels a looong, looong looong time ago thats exactly what l would do.

 

msg wrote:

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and so, what your saying and agreeing with me is, he really had no intention of delivering a parcel.

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 Dunno how you came to that conclusion ( and nor do l care ) but if you need to manipulate what l actually posted then thats on you

 

I think it's more that you just don't like the explanation that l gave of AP's SOP. 

 

It happens so many times that it is predictable.

Whenever you privatise a public entity you will almost certainly end up with:

Poor service, lack of maintenance which results in failure of infastructure, (electricity companies, public transport prime example). These companies are only interested in the balance sheet bottom line, and, where corners can be cut, they usually are.

Essential services utilities should always remain in the public domain and never be given to companies that are foreign owned. (Darwin Port????) What Mensa brain thought that one up? more to the point, why did the federal government allow it?

It would seem that the majority of posters on this thread think that Australia Post's record of service leaves a lot to be desired, Nuff sed.

I did run a business for 18 years and not once had an issue. Could be the remote area regionally that we lived and got to know the postie well or other reasons. Mind you a parcel a little late usually had something missing from the address etc
Tony

almost better, ready for the next little trip.

 

But a bit like " our ABC ",  nothing us common folk say will change anything at all.

-- Edited by Craig1 on Sunday 8th of October 2023 10:34:39 AM

The seller is probably in China or the goods are in China. If ebay shows much more than a week delivery time that is almost certainly the case. When you click to buy, the clock starts ticking for the seller to comply with ebay timeframes.

30 Sep you placed the order. The seller then starts getting the goods ready to ship. For most low value ebay sales, the item comes from China in a bulk delivery of packages to a warehouse. Regents Park in Sydney is a huge such warehouse. So if the location on ebay shows Regents Park that is almost certainly it. Maybe it takes a few days to a week for the package to arrive at that warehouse.

(I don't know how the tracking number is provided before shipping information is received by Australia Post because they allocate the tracking number)

7 Oct. The seller submits the postage order to Australia Post although the package is still not ready to be shipped. It is essential for this to happen first to get the label printed. A local seller would usually do this when the package is ready, but by an overseas seller doing it a few days in advance, the seller is meeting the ebay schedule.

9 Oct (first business day after 7 Oct) Aust Post approves (i.e. it has been paid for and the address and details are valid).

TBA. (11-12 Oct?) The goods are now packaged and the postage label can be affixed to the package. It can now be posted. A volume seller would probably get the packages picked up, and this will be the first time the actual package is received by Australia Post and first actual scan. Then count how long Aust Post takes to deliver the package.

 

-- Edited by Are We Lost on Wednesday 11th of October 2023 12:06:21 AM

I recently sent a small parcel from Kenilworth [Qld] to Maroochydore [Qld] a distance of 50-60km. It took one week to get to its destination. The item was in a padded bag yet one part was broken when delivered.