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Post Info TOPIC: Disappointing service from Dometic.
Brodie Allen


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Disappointing service from Dometic.
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Had the need to replace the lock in a Dometic door in the van.

The door is one of Dometic's "hourglass" style with the smoked glass

closure over insect mesh.

 

I took the van to  the Dometic "service" department fully expecting

them to service the failed lock - they only service Dometic branded

equipment. Had to make an appointment and leave the van for the day.

 

They supplied the barrel only with the comment - "We aren't locksmiths,

you'll have to take it to a locksmith"!

 

If you sell it you should service it.

 

B

 

 



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Possum3


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They are a cow of a door Avida had to replace mine 4 times in six months - fortunately got rid of the Avida pile of junk.

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Possum; AKA:- Ali El-Aziz Mohamed Gundawiathan

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Brodie Allen


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P3,

I haven't had any problems other than this lock - thank goodness it went when we were
on the inside!!

But some years ago it flew open on a few bumps and destroyed itself and did some
damage to the van.

Remember that it is a suicide door that should never been allowed. Nearly $1500 inc
labour.

B

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Oka374


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I always thought those doors were a pretty silly design, what idiot puts a sheet of glass on the outside of a caravan or motorhome?
One flying stone and it's gone! the first time I saw one was in augathella and we helped the owner of the van fastsn a sheet of ply cut to shape to enable the van to be sealed again as there was afew thousands of k's to be travelled to get it replaced.

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