If you still want paper accounts/bills, then be aware
1. Telstra is planning to migrate 800,000 of us to email accounts soon unless you protest.
2.Origin Energy text us yesterday " Get your account emailed. Australia Post is too slow and may result in your account being received after it is due".
My Telstra Bill is emailed direct. Didn't get one for January now I get one for Feb showing overdue + charges. Looked back thru email account and did not receive so now fighting with Telstra via India/Pakistan. Yes I should have realized I was missing a bill but with Christmas etc it slipped my mind and ofcourse I depend on getting an email
My Telstra Bill is emailed direct. Didn't get one for January now I get one for Feb showing overdue + charges. Looked back thru email account and did not receive so now fighting with Telstra via India/Pakistan. Yes I should have realized I was missing a bill but with Christmas etc it slipped my mind and ofcourse I depend on getting an email
I assume you checked your spam folder?
Having said that, if it happened to me I'd probably never find it. Get 100s every week. Lol
I also do not like getting Accounts Electronically, with Telstra I paid the $2-00 per Statement for about 2 years until they upped it to $3-00 a couple of yers ago.What annoys me is we see no benefit from them reducing their costs, goes to the BIG Gold Pot the Executives feed from I am sure.
I also do not like getting Accounts Electronically, with Telstra I paid the $2-00 per Statement for about 2 years until they upped it to $3-00 a couple of yers ago.What annoys me is we see no benefit from them reducing their costs, goes to the BIG Gold Pot the Executives feed from I am sure.
I just refer to it as "Cost Shifting".
Cheers,
Bliss on Wheels.
Howdy Blisson, Telstra wanted to bully us into electronic stuff, until I reminded them that as we are pensioners AND over 65 years of age then it is not lawful to demand we are asked to pay for paper accounts. They smoothly complied and we get our accounts each month in the mail box without cost.
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Cheers - Ian
I slowly realise as I get older that I am definitely NOT the fastest rat in the race.
Also the older I get the more I realise I do not know.
I agree used to prefer paper bills the old way. Since I'm about to go travelling I've converted all mine to email and will do as Jaybird is, a good system I think. Good point about checking the spam folder, never thought about that. Blissonwheels I'm now wary of big companies who advertise a lot and always say it's a new and improved service to customers that require YOU to either do MORE or them to do LESS and still the price goes up.
