Toyota rejects warranty

landy · Guru

Toyota rejects warranty

rgren2 · Guru

Link is not working.

rgren2 · Guru

Try this.
www.news.com.au/travel/travel-updates/incidents/queensland-family-stranded-after-toyota-rejects-warranty-on-modified-landcruiser/news-story/c2227da04ea43c9e43f46aa5c7147671~:text=%E2%80%9CToyota%2520Rockingham%2520informed%2520us%2520today,Series%2520LandCruiser%252C%E2%80%9D%2520they%2520said.&text=%E2%80%9CThe%2520engine%2520failed%2520at%252027%252C000,last%2520service%2520was%25203500km%2520ago.%E2%80%9D

dorian · Guru

Try this shorter URL:

https://www.news.com.au/travel/travel-updates/incidents/queensland-family-stranded-after-toyota-rejects-warranty-on-modified-landcruiser/news-story/c2227da04ea43c9e43f46aa5c7147671 (story)

https://www.news.com.au/national/nsw-act/toyota/video/01f880c38f15b3a8df456050ae5b5f3c (video)

-- Edited by dorian on Tuesday 29th of October 2024 11:43:47 AM

Kebbin · Guru

They turned their brand new L300 into a table top cut away half the body, you only have to imagine what they have done to the engine.

Why? I would have thought that a F250 or Ram 2500 may have been cheaper, it beggars belief! How in the hell did they think it would be still under warranty?
But no worries they will get crowd funding to fix everything up.

landy · Guru

Wow I thought that was two different cars. Guess I can see why Toyota knocked that one back.

peter67 · Guru

And if you look at the caravan size PLUS the big toolbox cabinet that no doubt has every conceivable spare and a heavy tool set PLUS the boat on top, I mean, where's the kitchen sink? perhaps that's why a remap was done? or had they spent too much time chatting to the beard strokers?

landy · Guru

Hard to believe he really expected Toyota to honor the warranty when there is so many reasons to reject it.

Magnarc · Guru

Common sense ain't so common anymore. No sympathy from me.

Warren-Pat_01 · Guru

There are companies that do these modifications - one would expect that they would be in cahoots with the manufacturers. I've seen adverts in 4WD magazines - certain there is one in WA.

As to the loading, that's the owner's issue.

When I was having my Fulcrum suspension installed on our D-Max at Toowoomba, there was a new 6WD VW Amorok there also having suspension mods done. I can't recall what the new GVM was - it was significantly higher!

Warren-Pat_01 · Guru

Just another thought - were these people sucked in with the advertising hype?
"Toyotas are tough, can tow 3500kg, Toyota King of the Outback, etc".

As Kebbin said, surely there were much better vehicles that fitted their purpose. It shows they didn't do their homework very well!

I wonder what yobarr would think of this tale?

peter67 · Guru

I'd ask him for you but...I'd end up with a four page answer.

blackstump · Veteran Member

peter67 wrote:
I'd ask him for you but...I'd end up with a four page answer.

So only a short reply then ;)

Gundog · Guru

I have a friend who done a similar conversion to a Nissan Patrol, it was carried out before it was registered and had full approval from Nissan. Also the owner is a mechanic that works in the mining industry. He and his family have recently completed a 12 month trip around Oz.

blackstump · Veteran Member

Gundog wrote:
I have a friend who done a similar conversion to a Nissan Patrol, it was carried out before it was registered and had full approval from Nissan. Also the owner is a mechanic that works in the mining industry. He and his family have recently completed a 12 month trip around Oz.

Don't think the conversion or the GVM upgrade are the issue, My guess (and the owner isn't giving details) is that it was remapped and I bet Toyota didn't approve that.

watsea · Guru

blackstump wrote:
Gundog wrote:
I have a friend who done a similar conversion to a Nissan Patrol, it was carried out before it was registered and had full approval from Nissan. Also the owner is a mechanic that works in the mining industry. He and his family have recently completed a 12 month trip around Oz.
Don't think the conversion or the GVM upgrade are the issue, My guess (and the owner isn't giving details) is that it was remapped and I bet Toyota didn't approve that.

Agree.

My understanding is that the modifications need to be shown how the fault has been caused. A suspension mod does not affect the engine, as far as I know.

Lots of mods can happen that do not affect the engine.

Under warranty, Toyota replaced my steering wheel even though I have a catch can fitted which Toyota does not recommend. Yes, an extreme difference but not all faults can be attributed to a certain mod.

Looking at the vehicle in the circumstances for this thread, the owner may have an engine remap or chip fitted. Hence Toyota could easily not have to honour the warranty.

landy · Guru

The warranty IMHO would have been for the the car as it left the factory and only being subject to the load restrictions of a 300 series wagon. (without the express permission of Toyota).
I,m guessing the company that done the modifications will also wipe him. all care and no responsibility. Cant believe he thought he would still be covered. Landy

Are We Lost · Guru

There is a well respected brand of driving lights that makes a bracket specifically for the Ford Ranger to fit one of their light bars down below the grille. I posed the question on the Ford Ranger forum if this was acceptable and the advice was it was too restrictive of airflow. So I abandoned the idea.

At the next service I asked where is an appropriate place to position a light bar and the service manager said nothing may be mounted that would interfere in any way with airflow. He commented that if such a device was fitted, and any engine or cooling system malfuntion was deemed due to overheating, then they would likely deny warranty.

I wonder how many such accessories had been fitted to this vehicle. I feel sure the rig would have exceeded Toyota's design criteria for maximum weight. Maybe they deemed that such a weight overworked the engine.

-- Edited by Are We Lost on Friday 1st of November 2024 10:25:30 PM

peter67 · Guru

And don't forget that with ANY engine mod you also wipe your warranty for ALL gearbox/prop shaft and diff problems.

DMaxer · Guru

You cannot have a warranty voided in total.

What happens is if the manufacturer can show that the unauthorised modification led to the failure of a component then that particular claim may be rejected. The warranty still remains with the same proviso.